Author Archives: Kit Merker

About Kit Merker

Product Manager @ Google - working on Kubernetes / Google Container Engine.

5 Reasons to Set Up Business Website Monitoring

Posted on September 2, 2014

Today’s guest blog post is from Davis J Martin. As a business owner, you want your website to be up and running; but you may not have considered using a 3rd party monitoring service. If that’s you, keep reading. I know, … Continue reading →

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Posted on May 15, 2014

I recently found this slideshare about how to run a post-mortem here: Post Mortems for Humans I am personally a firm believer that if you want a reliable, problem-resistant system, you have to incrementally improve by asking questions and systematically eradicating … Continue reading →

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5 Lessons from Healthcare.gov Software Disaster of the Century

Posted on October 30, 2013

The most visible software disaster I’ve ever seen is the Healthcare.gov problems that have received unprecedented media coverage and raised concerns both technical and political. There is plenty of coverage of the saga so I won’t bother to repost or … Continue reading →

Posted in Business Continuity, Disaster Recovery | Tagged , , , , , , | 2 Comments

Solve Human Error Disclosures

Posted on October 22, 2013

It doesn’t matter how good your technology systems are if you trust people to follow certain steps to keep data secure as a prison in England learned the hard way. The best part of this story is that they “were … Continue reading →

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Proactive Server Monitoring Pitfalls

Posted on June 5, 2012

The following is a guest post by Svet Stefanov.  He is a freelance writer and a contributing author to WebSitePulse’s blog. Svet is currently exploring the topic of proactive monitoring, and how it can help small and big business steer clear of shallow … Continue reading →

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Software You Hope You Never Use

Posted on April 9, 2012

I was reminded recently of a project I worked on several years ago for a local university.  This software was a simple system to be used in emergency situations to help account for students who may have been affected and … Continue reading →

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What You Wish You Knew During a Crisis…

Posted on March 12, 2012

From my guest post at ContinuityInsights.com During a crisis, there is almost by definition a shortage of accessible information. Because of the time pressure a disaster creates, anything considered noise gets filtered out and ignored. However, if you could create … Continue reading →

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Thoughts on Windows Azure Leap Day Downtime

Posted on March 6, 2012

I’d be remiss not to mention the Windows Azure Downtime on Leap Day.  Because of my employment at Microsoft I won’t speculate or say too much on the situation.   I have said before that cloud computing does not completely alleviate … Continue reading →

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Through the Storm – Interview with Arterian IT Founder Jamison West

Posted on February 15, 2012

I recently had a chance to interview Jamison West of Arterian. Jamison, who founded the company that is now Arterian in 1995, envisions a future where every small to mid-sized company will have an IT partner become a vital part of … Continue reading →

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , | 1 Comment

Learning from the Costa Concordia Shipwreck

Posted on January 17, 2012

On Friday January 13th, the Costa Concordia had a disaster – running into rocks off the shores off Italy’s western coast and eventually rolling onto its side in the water.   The toll on human life is tragic – several are … Continue reading →

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , , | 1 Comment