5 Disaster Preparedness Resolutions

happy new year 2012

Photo by Creativity103

You might think that new year’s resolutions are made to be broken.  Whether it’s to exercise more, chew fingernails less, or other clichés, they are hard to follow through on.  Witness the packed gym in January that becomes empty before March.

When it comes to keeping the systems that run your business humming along, the new year is a good time to pause and reflect on what you can do differently. And  you also have the energy to take action to make it a reality. But don’t let your well-intentioned resolution become lost in the shuffle of forgotten promises of self improvement.

1. “I will learn from last year”

Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , | 1 Comment

Thursday Link Day

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , , , , , | Leave a comment

5 Stages of Grief

Grief

Photo by Todd Huffman

“It’s not rocket science.” – Some Expert

“One test is worth a thousand expert opinions” – Wernher von Braun (Rocket Scientist)

I am a firm believer that reducing software & IT risks is not easy, but it is imperative.  It takes a strong will, the right attitude, and acceptance of responsibility for your web service or application.  You have to really understand the realities of how software works (or doesn’t) and the impact a disaster would have on your business & livelihood.  But accepting may be the hardest part.

It’s sort of like the 5 Stages of Grief.  Behold, I present to you my 5 Stages of Disaster Preparedness.

Denial

Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , | Leave a comment

No Place Like Risks For the Holidays

Christmas Tree

Photo by dannynorodo

The biggest holiday risk on your mind might be electrocution by lawn decoration or having to suffer through a eggnog induced story from your brother-in-law. 

However, there are a few risks to consider for your online business or website that are holiday specific.  The best present is peace of mind as you’re able to confidently ignore your business for much deserved downtime.

1. “Low-Risk” Updates & Changes

 

Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , | Leave a comment

Interview with PacketDrivers IT Outsourcing President Scott Hamlin

Scott Hamlin - PacketDrivers IT Outsourcing

Scott Hamlin - "If your data center burns down, it’s easy to walk in and determine exactly what the problem is and create a plan for recovery."

Scott Hamlin is a local business owner and IT professional that has been serving IT customers since the early 90′s. I recently had the opportunity to ask him a few questions about PacketDrivers and his views on improving software resiliency.

The full interview follows:

Can you give some background about yourself and your company?

Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , | 1 Comment

Plan on the Shelf

Books on a shelf

Photo by austinevan

“Plans are nothing; planning is everything” – Dwight D. Eisenhower

I was chatting with a couple of disaster recovery/business continuity folks yesterday over happy hour, and I listened as they talked about some of the challenges with disaster recovery planning.

One of the comments that stood out in my mind is that biggest challenge with disaster recovery plans is getting people to test them.  Companies will pay a bunch of money for disaster recovery plan, and then let it sit on the shelf and collect dust.

I remember a team I worked on that was trying to build out a disaster recovery solution – basically just active/passive failover.  Someone proposed that we switch which data center was active every few months.  Everyone groaned at the idea.

Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , | 4 Comments

Little Disasters Worse Than Big Disasters?

Poison

Photo by ˙Cаvin 〄

“The dose makes the poison.” – Paracelsus

I had coffee with a friend who runs a small IT service company on Friday, and we were talking a bit about preparing for disasters. He’s been doing this a long time and seen a lot of failed software systems.  One of the things he told me is that in his experience, IT systems are brought down from a series of small “disasters” creates more frequent & annoying dowtime than the big disasters. Yet many IT pros he works with spend their disaster recovery energy preventing and preparing for “The Big One.”

Why do we have a tendency to think of the big disasters that occur infrequently and neglect the smaller everyday problems?

Continue reading

Posted in Business Continuity, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , , | Leave a comment

Thursay Day Link Day | 11-17-2011

How costly is version control?  Good discussion of patching, versioning, cloud advantages.

Playstation downtime.

If your software goes down, I hope it’s for accountants.

Insider data breaches soaring.

Half of UK laptops vulnerable?

Data loss risks – perception vs. reality.

Posted in Business Continuity, Disaster Recovery, Downtime, Technology, Uptime | Tagged , | Leave a comment

Guest blog post on ClearRisk

Check it out: 3 Steps You Must Take TODAY to Reduce Your Software Risks

Posted in Business Continuity, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , | Leave a comment

Software Shouldn’t Cry Wolf

Software Monitoring - Improving the Signal

Photo by altemark

It’s simple – if you have false alarms people will eventually ignore them.

When you run a high-scale online service, it’s standard practice to have monitors & alerts watching the system so you can quickly find any problems in your system as they happen. Managing problems by exception is key to scaling a service so you can keep an eye on much more infrastructure with less workforce.  This is great in theory, but not all monitoring is created equally.

Regardless of what technology provider you use, you have to spend some energy on designing your monitoring system. Optimizing your monitoring will allow your team to focus on real problems with your service to keep it humming.

Infrastructure vs. Application

Continue reading

Posted in Business Continuity, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , , , | 1 Comment