Tag Archives: Customer Satisfaction

5 Reasons to Set Up Business Website Monitoring

Today’s guest blog post is from Davis J Martin. As a business owner, you want your website to be up and running; but you may not have considered using a 3rd party monitoring service. If that’s you, keep reading. I know, … Continue reading

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Interview with PacketDrivers IT Outsourcing President Scott Hamlin

Scott Hamlin is a local business owner and IT professional that has been serving IT customers since the early 90′s. I recently had the opportunity to ask him a few questions about PacketDrivers and his views on improving software resiliency. … Continue reading

Posted in Business Continuity, Cloud, Disaster Recovery, Downtime, Technology, Uptime | Tagged , , , , | 1 Comment

11 Rules of Awesome Software

Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away. Antoine de Saint-Exupery French writer (1900 – 1944) In honor of 11/11/11, I’ve put together my 11 Rules for Awesome … Continue reading

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Thursday Link Day

Here are some links that you might find interesting: Beyond Disaster Recovery – think buisness resilience & risk management.  Proactive is better! Social media disaster, and what to do about it!  A different kind of software disaster. Enterprises urged to use … Continue reading

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Musings on Recovery Oriented Computing: Part 2

This is the second post related to Recovery Oriented Computing.  Here’s where you can find the first one.  I’m also throwing in another scalability/resiliency topic not from ROC. Design for Failure “If a problem has no solution, it may not … Continue reading

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My site is just taking a break, I can still hit 99.9999%

We expect websites & online services to just work.  And why not?  It’s not like they need to regular breaks to stretch and walk around.  But when you’re running a website or online service, attaining higher levels of uptime is … Continue reading

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Trick or Link! Halloween Link Post!

A short post today with some links. Happy Halloween! Executive Survey shows Business Continuity & Disaster Recovery are a Top Priority.   And it should be. Unhappy Droid Software Customer.  Imagaine if this was YOUR customer. No Unplanned Downtime Required for the … Continue reading

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